Legal

Terms of Service

Last updated: 2026-04-17

1. Acceptance

By creating an ashlr account or using the hosted backend at api.ashlr.ai, you agree to these Terms of Service (“Terms”). If you are using ashlr on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the hosted service.

The ashlr-plugin itself is MIT-licensed open-source software. These Terms govern only the hosted backend and paid subscription tiers, not the open-source plugin.

2. Service description

ashlr operates a hosted backend that provides cloud sync for usage statistics, a savings dashboard, magic-link authentication, and gated access to additional MCP tools and skills for subscribers. The ashlr-plugin (the local Claude Code plugin) is MIT-licensed and free forever — a subscription is required only to use the hosted components.

3. Account requirements

  • You must be at least 13 years old.
  • You must provide an accurate, working email address and keep it up to date.
  • You are responsible for keeping your magic-link tokens and API keys secure. Do not share credentials with others or commit them to public repositories.
  • One account per person. Team plans allow multiple seats under a single billing account.

4. Acceptable use

You agree not to:

  • Reverse-engineer, decompile, or attempt to extract the source code or proprietary logic of the hosted backend at api.ashlr.ai.
  • Exceed fair-use limits. Daily rate caps are enforced per account. Automated scripts that generate artificial tool call volume in excess of normal development workflows are prohibited.
  • Resell, sublicense, or wrap the hosted backend as a service offered to third parties without a written reseller agreement.
  • Use the service for any unlawful purpose, to harass others, or to violate any applicable law or regulation.
  • Attempt to circumvent authentication, rate limits, or account restrictions.

The open-source ashlr-plugin (MIT) has no usage restrictions beyond the MIT license terms.

5. Payment and billing

Subscriptions are billed monthly or annually in advance via Stripe. Prices are listed on the pricing page and may change with 30 days’ notice.

  • Auto-renewal: subscriptions renew automatically at the end of each billing period. You can cancel at any time via the billing portal; access continues until the end of the paid period.
  • Refunds: if you request a refund within 14 days of a charge and have not used the hosted backend in that period, we will issue a prorated refund. Email support@ashlr.ai with your request.
  • Failed payments: if a payment fails, we will retry three times over seven days, then suspend access to hosted features. Your open-source plugin continues to work.
  • Taxes: prices are exclusive of applicable taxes. You are responsible for any sales tax, VAT, or GST owed in your jurisdiction.

6. Intellectual property

ashlr-plugin (open source): licensed under the MIT License. You retain all rights to your code, configs, and any derivative works you build on top of the open-source plugin. See the LICENSE file.

Hosted backend (api.ashlr.ai): proprietary. All rights reserved. The hosted backend’s source code, algorithms, and infrastructure configuration are not covered by the MIT license and may not be copied, redistributed, or wrapped in a competing service.

7. Warranties and availability

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

  • Free and Pro tiers: no uptime SLA. We aim for high availability but do not guarantee it.
  • Enterprise tier: 99.5% monthly uptime SLA as specified in your enterprise agreement.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ASHLR’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO ASHLR DURING THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

IN NO EVENT SHALL ASHLR BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY; IN THOSE JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Termination

Either party may terminate at any time. You may cancel your subscription via the billing portal; your access to hosted features ends at the close of the current billing period. We may suspend or terminate your account immediately if you violate these Terms, with or without notice, and we will provide a prorated refund of any unused prepaid period.

Termination does not affect your rights under the MIT license to continue using the open-source plugin.

10. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. AshlrAI Inc is a Delaware corporation.

11. Dispute resolution

Any dispute arising out of or relating to these Terms or the service that cannot be resolved informally within 30 days of written notice shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Delaware or by video conference. The arbitrator’s award shall be final and binding and may be entered in any court of competent jurisdiction.

Nothing in this clause prevents either party from seeking emergency injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

12. General provisions

  • Entire agreement: these Terms, together with the Privacy Policy and any applicable DPA or enterprise agreement, constitute the entire agreement between you and ashlr regarding the hosted service.
  • Severability: if any provision is found unenforceable, the remaining provisions continue in full force.
  • No waiver: failure to enforce any provision is not a waiver of the right to enforce it later.
  • Assignment: you may not assign your rights or obligations under these Terms without our written consent. We may assign ours in connection with a merger, acquisition, or sale of assets.
  • Changes: we will notify you at least 30 days before material changes to these Terms via email. Continued use after the effective date constitutes acceptance.